E0001: Your MacOS version is not supported.
The Enviz Web App requires MacOS Mojave or a newer version. If your Mac is currently running an older version, you may be able to update it to meet this requirement, depending on the specifications of your device.
If your device can be updated you can refer to the instructions provided here for details on how to do so: https://support.apple.com/en-au/HT201541
E0002: Your Windows version is not supported.
The Enviz Web App is compatible only with Windows 10 and Windows 11. It may be possible to update your computer to achieve compatibility. Refer to Windows’ specifications for more information on the necessary technical requirements.
Windows 11 requirements: https://learn.microsoft.com/en-us/windows/whats-new/windows-11-requirements
Install Windows 11: https://support.microsoft.com/en-us/windows/ways-to-install-windows-11-e0edbbfb-cfc5-4011-868b-2ce77ac7c70e
Windows 10 requirements: https://support.microsoft.com/en-us/windows/windows-10-system-requirements-6d4e9a79-66bf-7950-467c-795cf0386715
Install Windows 10: https://www.microsoft.com/en-us/software-download/windows10%20
E0003: Your browser is not supported.
The Enviz Web App is available on the following browsers:
- Chrome v70 or above
- Opera v55 or above
- Firefox v65 or above
- Safari v11 or above
See instructions below on how to update your browser.
E0004: GPU acceleration is not enabled.
The Enviz Web App requires you to enable GPU acceleration on your browser so that you have a smooth experience.
E0005: Device does not have enough memory.
To use the Enviz Web App, your device must have a minimum of 4GB of RAM. Devices with less than 4GB of RAM are not compatible with the application.
E0006: Not accessible when embedded on a website.
Please note that the Enviz Web App cannot be accessed from within a website on a mobile device. To use the Enviz platform on a mobile device, you must download the Enviz Mobile App, which is available for download at the following links:
https://apps.apple.com/au/app/envisionvr/id1579901968
https://play.google.com/store/apps/details?id=com.EnvisionVR.EnvisionVR
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