Problem:
Headset and tablet won’t connect during a Guided Viewing.
Solution:
- Check the tablet and headset are connected to WiFi.
- Quit the tablet app and restart. Click HERE to learn how to quit the app.
- Restart the headset by holding the On/Off button and selecting restart.
- Check both tablet and headset are using the same room code.
Not sure which implementation partner is right for your project?
Chat to us
Can't find the answer you're looking for?
This is the default text value
This is the default text value